Privacy Policy

1. Introduction

Welcome to IgniteHub ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

• Survey Data: Responses to our fitness marketplace survey including preferences, goals, and contact information
• Contact Information: Name, email address, phone number when provided
• Communications: Messages sent to us through contact forms or email

2.2 Automatically Collected Information

• Usage Data: Information about how you interact with our website
• Device Information: Browser type, operating system, IP address
• Cookies: Small data files stored on your device (see Cookie Policy below)
• Analytics Data: If you consent, we use Google Analytics 4 (GA4) to collect anonymized usage statistics (e.g., page views, device/browser info, and general location). No personally identifiable information is collected by GA4.
• Advertising & Conversion Data: If you consent, we use Google Ads to track conversions (such as survey completions) and measure the effectiveness of our advertising. Google Ads may use cookies or similar technologies to collect or receive information from our site and use that information to provide measurement services and target ads.

Google Analytics and Google Ads are only loaded after you provide explicit consent for analytics cookies. You can change your preferences at any time using the cookie settings on our site.

3. How We Use Your Information

We use the collected information to:

• Provide and improve our services
• Analyze market trends and user preferences based on submitted survey responses and, if you consent, anonymized usage analytics
• Communicate with you about our services
• Ensure website security and prevent fraud
• Comply with legal obligations

Google Analytics and Google Ads are only used if you consent. All analytics and advertising data is anonymized and not linked to your survey responses or personal information.

4. Information Sharing

We do not sell your personal information. We may share information in these circumstances:

• Service Providers: Third-party vendors who help us operate our website
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly agree to share your information

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Limited access to personal information
• Secure data storage practices

6. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Withdraw consent for processing

To exercise these rights, contact us at privacy@ignitehub.fit

7. Cookies Policy

We use cookies to enhance your browsing experience. Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics & Advertising Cookies: If you consent, these enable Google Analytics 4 (GA4) and Google Ads to collect anonymized usage and conversion data. These cookies are not set unless you accept them in our cookie banner.
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences at any time using our cookie banner or through your browser settings. You can also opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on. For more information about how Google uses data, see the Google Privacy Policy.

8. Third-Party Services

Our website may integrate with third-party services:

• Azure Services: For data storage and processing
• Google Fonts: For typography
• Google Analytics 4 (GA4): For anonymized website usage analytics, loaded only after you consent. See Google's Privacy Policy for details.
• Google Ads: For advertising and conversion tracking, loaded only after you consent. See Google's Privacy Policy and Google Ads Help for more information.

These services have their own privacy policies governing their use of your information. Google Analytics is only activated after you provide consent for analytics cookies.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Survey data is typically retained for 2 years unless you request earlier deletion.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@ignitehub.fit
• Address: IgniteHub Privacy Team, [Your Address]
• Phone: +1-555-IGNITE